FAQS

• Can I make a complaint to AFCA

  If you have concerns about your investment in any of the three registered managed investment schemes of which Australian Fiduciaries is a trustee – the Global Diversified Alpha Fund, the Global Multi-Strategy Fund and the Global All Seasons Fund – or about financial advice you received in relation to your investment, then you may wish to consider lodging a complaint with AFCA.

  AFCA has advised ASIC that because Australian Fiduciaries is now in liquidation, AFCA will only consider complaints about it which fall within scope of the Compensation Scheme of Last Resort (CSLR). Relevant to Australian Fiduciaries, this appears limited to complaints about the personal financial advice you were provided in relation to your investment in the Funds, if that advice was provided by a representative of Australian Fiduciaries – refer to your advice document to check who provided you with advice. If you received advice from someone who was not a representative of Australian Fiduciaries you may still lodge a complaint if the authorising licensee, or the advice providers themselves, is an AFCA member. Again, refer to your advice document to check who provided you with advice. You can use the ASIC professional registers search to check which Australian services licensee has authorised that advisor at the time you were given advice. You can then use the AFCA member lookup to check they are an AFCA member.

  More information about the scope of the CSLR can be found on the Compensation Scheme of Last Resort webpage on the AFCA website. AFCA may be unable to consider complaints solely about the management of the fund as a whole, such as complaints about: being unable to withdraw or redeem from the Funds mismanagement of the fund. AFCA may exercise discretion to exclude complaints where the financial firm is no longer solvent and there is no likely avenue for compensation to be paid. AFCA can be contacted on 1800 931 678, by email at info@afca.org.au or you canlodge a complaint with AFCA online. The service is free to access. For more information, please refer to ASIC Information Sheet 174 Disputes with Financial Firms.

  
  

• Where can I get information about mental health support

  If you are experiencing a mental health crisis and want to talk to someone straight away:

  • Lifeline
    • Lifeline Crisis Support – 13 11 14
    • They also offer online chat and text crisis services.
    • Lifeline
  • Beyond Blue
    • the Beyond Blue Support Service is available 24/7 for brief counselling. You can call them on 1300 22 4636 or chat to them online. They also have a variety of other mental health supports you can access.
    • Beyond Blue 24/7 Support for Anxiety, Depression and Suicide Prevention
    • Call a counsellor on 1300 22 4636 or chat to a counsellor online.
  • Aboriginal and Torres Strait Islander people
    • 13YARN — call 13 92 76 to talk to an Aboriginal or Torres Strait Islander Crisis Supporter, 24/7.
  • Mental Health Support via your GP
    • You can access mental health support by visiting your GP and getting a mental health plan: Mental health treatment plan
  • Australian Psychological Society
    • This website provides a listing of Registered Psychologists, including areas of specialty and location: Find a Psychologist
    • Psychologists set their own fees so there may also be a gap between what Medicare will pay and what is charged. Some psychologists do not provide a Medicare rebate so it is best to ask about fees prior to your session.
  • Services Australia
    • This website explains how the Medicare system works in relation to accessing mental health care under the Medicare system: Mental health care and Medicare.
• Why Did ASIC apply to the Federal Court 13th June 2025 against Australian Fiduciaries

  On 13 June 2025, ASIC applied to the Federal Court seeking asset preservation orders and the appointment of receivers to Australian Fiduciaries and numerous related entities, which are listed below. ASIC took this action to preserve the assets of the schemes while its investigation continues

• Why is ASIC investigating Australian Fiduciaries Ltd

  ASIC is investigating concerns around: Australian Fiduciaries Ltd

  • inadequate management of conflicts of interest
  • the ways investors were sold units in the schemes and how their funds were ultimately invested into a complex group of entities controlled by related parties
  • suspected failure by Australian Fiduciaries to conduct regular valuations of its schemes, and
  • loss of value in the underlying assets.

  Australian Fiduciaries has failed to lodge audited financial statements or audited compliance plan reports for its registered managed investment schemes for FY2024 or the first half of FY2025. ASIC understands that it has also failed to keep investors updated on the status of their investments since May 2024.